Home Computer Services

Home Workstations?

We provide software and hardware support, repairs and upgrade such as hard drive replacement, software installations and upgrades, we back up all existing data and restore, install all plugins and 3rd party applications, all drivers such as printers, scanners etc.

Is your home network un-secure all set at default we can configure home networks firewalls, routers, we also configure wifi and keep a note of all wifi keys on our help desk so you never had to worry about finding the keys when they go astray.

It would be our pleasure in setting up your home network, so that your games consoles such as XBox, Playstation all work on line securely and all working correctly, we can also teach you how to use your Sky Plus correctly for Remote viewing and on demand via your mobile smart phone.

Do you have a smart phone such as IPhone, well we can configure all the software for that too, so you’re good to go and don’t have to worry or stress we will teach you how to use it.

We also offer unlimited help desk support for home users with a small retainer.

Managed Workstations helps look after your IT by providing a continuous service health check through the following:

  • Building a clear picture of each workstation
  • Producing reports on issues
  • Highlighting potential risks
  • Updating and upgrading software
  • Enhancing performance
  • Reducing downtime
  • Providing on-going support

This all helps you to concentrate on growing your business and increasing your profits.

The Solution

We monitor, maintain and support your workstations. 24/7.

Managed Workstations consists of three separate services that can be built up over time to give your PCs and laptops complete support.

Monitoring

  • 24/7 PC health check
  • Identifies issues early on
  • Keeps your business running

Maintenance

  • Automatic patches and updates
  • Improves PC performance
  • Helps you to work smarter

Support

  • Combines monitoring and maintenance
  • Helpdesk support
  • Reduces downtime

Many customers start with monitoring and then, once we have worked in partnership to build up and understanding of current IT infrastructure, they move on the full support package so we can provide improvements to performance.

What does it cover?

  • Backup
  • Antivirus
  • Disk Space
  • Networking
  • External Websites
  • Security
  • Email System
  • Hardware
  • Peformance

What can you expect from each service

ServiceWhat it doesBenefits
 Monitoring   Anything  Identifies
 Maintenance   Anything  Identifies

How does it work?

Set up is quick and easy.

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Tim Barkley, Manager
Lisa Whistler, Consultant
Mr. John Anderson, Designer